Trusted by Nordic hotels
The problem
The challenge hotels face
After a booking is made, guests expect immediate confirmation with all relevant details. Manually sending confirmation emails with correct room types, dates, policies, and special requests is time-consuming and error-prone. Delays in confirmation can cause guest anxiety and cancellations.
The solution
How Opally helps
Opally automatically generates and sends personalized confirmation emails the moment a booking is made. Each confirmation includes accurate reservation details pulled from your PMS, relevant policies, and helpful pre-arrival information tailored to the guest's booking.
Benefits
What you get
- Instant confirmation emails after every booking
- Zero manual data entry - all details from PMS
- Reduce guest anxiety and cancellation rates
- Professional, branded confirmation templates
Features
Key features
Real-time PMS data integration
Dynamic policy inclusion based on booking type
Multi-language confirmation emails
Automatic special request acknowledgment
“With Opally, our receptionists save 12 hours per week on emails. I'm so happy that every hour my receptionists save on writing emails - they can instead spend talking to, having fun with and providing presence to the guests.”