The Best AI Receptionist for Hotels
Handle guest emails, bookings and inquiries faster with personalized replies grounded in your hotel's knowledge and data.
Trusted by leading hotels
AI that answers your guests
Across email, chat, and voice — 24/7.
Hotels saving time with Opally
See how hotels are transforming their guest communication with Opally.
“We are extremely happy with Opally at Coco Hotel.”
“We have more time in our everyday work to truly be present with our in-house guests and have the time and energy to give 110% every day.”
Steffen, Front Office Manager, Coco Hotel
Your complete guest communication platform
Opally brings together everything you need to deliver exceptional guest experiences—from AI-powered email drafts to chatbots, voice assistants, and a shared knowledge base for your team.
Email & messaging
AI drafts for emails, Instagram, Facebook, and WhatsApp.
Website chatbot & voice
24/7 guest support across chat and phone.
Knowledge & personalization
Centralized knowledge base that adapts to your brand voice.
Built for trust
Data is stored in European data centers and encrypted both in transit and at rest with enterprise-grade standards (TLS 1.2+ and AES-256). Role-based access with Admin and Staff roles makes it safe to onboard your whole team.
Certifications
Verified by industry leaders
EU hosting
Data stored in the EU with a focus on GDPR
Encryption
Protection in transit and at rest
Access control
Role-based access
Certifications
EU hosting
Encryption
Access control
Real impact on your bottom line
Hotels using Opally see measurable improvements in revenue, efficiency, guest satisfaction, and response times.
Save Time
Reduce email response time from 5 minutes to 20 seconds with AI-powered drafts.
Happier Guests
Faster, more personalized responses lead to better reviews and higher satisfaction scores.
Instant Replies
24/7 availability with chatbot and voice assistant means no guest inquiry goes unanswered.
Get started with 3 simple steps
From setup to your first AI-generated email in under 5 minutes.
Connect your tools and email
Opally connects easily to your existing tools and email client. Setup takes only a few minutes.
AI generates email drafts automatically
When a new email is received, Opally automatically generates a personalized draft right in your inbox based on your data and brand tone.
Approve and send with one click
Review the AI draft directly in your inbox, make any adjustments, and send. Opally learns and improves over time.
Simple pricing. All features included.
Choose your plan based on response volume. All plans include email, chat, voice, and full platform access.
Enterprise
- Everything in Pro
- Unlimited responses
- Multiple properties
- Custom integrations
- Dedicated account manager
- Phone support
- SLA guarantees
14-day free trial • No setup fees • Cancel anytime