AI-powered email assistant for modern hotels
Opally learns your hotel, integrates with your PMS, and automates replies to 90% of guest emails. Give your front desk more time for guests.
Get started with the AI assistant in 5 minutes
Opally is built to be simple and intuitive. See how easy it is to automate your guest communication.
1. Connect your PMS and email
Integrate Opally seamlessly with your Property Management System (PMS) and email. Our AI assistant is ready in under 5 minutes.
2. The AI drafts replies
Our AI analyzes guest emails and uses data from your PMS to write perfect, personalized replies—all in your hotel's unique tone of voice.
3. Free up time
The front desk reviews drafts right in the inbox and makes any necessary tweaks. Result: 70% less time on emails and more time for outstanding guest service.
Chat, Knowledge & Learning
3 core areas that together deliver fast, on-brand and context-aware communication.
Chat
Knowledge
Learning
An AI solution for the whole hotel
Opally creates value at every level—from daily operations at the front desk to strategic leadership.
For the Receptionist
Receive ready-to-send drafts right in your inbox. Our AI handles routine emails so you can focus 100% on the guests in front of you.
For the Hotel Manager
Increase productivity and improve guest service. Our AI ensures fast, consistent replies and gives you valuable insight into your guest communication.
For the Hotel Group
Roll out a consistent and efficient email strategy across all locations. Opally scales with you and ensures brand consistency in all communication.
Automated AI assistant
Our AI analyzes guest emails and automatically writes precise, context-aware replies that save you time.
PMS integration
Opally integrates seamlessly with your PMS, pulls guest data and ensures 100% personal and accurate communication.
Your hotel's unique tone
The AI learns your hotel's language and tone so every reply reflects your brand and service level.
Free up 70% of email time
Drastically reduce the time the front desk spends on repetitive emails and give them more time for guests.
GDPR and data security
Built in Europe with a focus on privacy by design to ensure full GDPR compliance and protect your data.
Data-driven insights
Gain valuable, data-driven insights into your guest communication to improve service and operations.
Custom PMS integrations
We can build integrations to your specific PMS — let's start the conversation.
Frequently Asked Questions
Have questions? Here are some of the most common ones. Feel free to contact us if you can't find the answer here.