Messaging

AI-powered messaging for hotels

Respond to guests instantly on WhatsApp, Messenger, and Instagram. Personal conversations at scale, 24/7.

WhatsApp Business APIMeta verified partnerGDPR compliant

< 30s

avg. response time

24/7

availability

platforms

Integrated with Meta platforms

Meta Platforms

All your messaging channels, one AI

Connect WhatsApp, Messenger, and Instagram to provide instant guest support across the platforms they already use.

WhatsApp Business

Reach guests worldwide on the world's most popular messaging app with AI-powered concierge support.

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Facebook Messenger

Turn Facebook inquiries into bookings with instant, helpful responses from your hotel's AI assistant.

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Instagram

Engage potential guests on Instagram with automated DM responses that feel personal and on-brand.

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Live Demo

See it in action

Watch how Opally handles guest conversations on messaging platforms.

Hotel Oceanside

Enterprise messaging, made simple

Everything you need to deliver exceptional guest experiences across messaging platforms.

Instant responses

Reply to guest messages in seconds, not hours. AI generates contextual responses 24/7.

Multilingual support

Communicate with international guests in their preferred language automatically.

Smart automation

Handle FAQs, booking inquiries, and concierge requests without manual intervention.

Seamless handoff

Complex requests are automatically escalated to your team with full conversation context.

Brand consistency

Every message matches your hotel's tone and voice across all platforms.

Guest context

AI accesses reservation data, preferences, and history for truly personalized responses.

FAQ

Frequently asked questions

Everything you need to know about Opally's messaging platform integrations.

AI-powered messaging for hotels

All your messaging channels, one AI

WhatsApp Business

Facebook Messenger

Instagram

See it in action

Enterprise messaging, made simple

Instant responses

Multilingual support

Smart automation

Seamless handoff

Brand consistency

Guest context

Frequently asked questions

Which messaging platforms does Opally support?

How quickly does the AI respond to messages?

Can guests still reach a human if needed?

Does Opally support multiple languages?

How does Opally access reservation data?

Ready to transform your hotel?