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Voice assistant

Answer frequent calls automatically

Consistent information about check‑in, breakfast, parking and more — while your team focuses on on‑site guests.

After‑hours coverageMulti‑languageLive info
Opally voice assistant handling calls

Trusted by modern hotel teams

GmailOutlookMewsBooking.com
Expedia

Peak hours and after-hours

Handle call spikes and provide coverage after hours — without overnight shifts. Fewer missed calls and less wait time.

Speaks the guest's language

Natural‑sounding voices in multiple languages, tuned to your brand.

Knows availability and details

Looks up availability and key hotel information to answer questions or take bookings (when enabled).

Voice Assistant FAQs

Coverage, language support and availability access.

Voice assistant handling phone inquiries for hotels

After‑hours coverage

Provide 24/7 answers without night shifts and reduce missed calls during peak times.

Call triage

Route complex calls to staff with caller context, transcripts and suggested replies for faster resolution.

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5-minute setup
GDPR compliant
English support