Trusted by modern hotel teams
See how Opally reads a guest review and drafts a personalized reply in seconds.
Beautiful hotel with amazing sea views. The breakfast buffet was excellent and the staff were very friendly. Only downside was the Wi-Fi was a bit slow in the room, and check-in took longer than expected.
Opally reads new reviews, understands the sentiment, and drafts a reply that matches your hotel's tone.
Link your Booking.com and Google Business profiles. Opally monitors new reviews and flags them for reply.
Using your hotel's knowledge and tone of voice, Opally writes a personalized response that addresses each point raised by the guest.
Approve the draft, make any edits, and post. Your team stays in control while ensuring every review gets a timely, thoughtful reply.
With Opally, our reception saves hours each week on emails — and spends more time with guests.
Common questions about AI-powered review replies.
