Trusted by modern hotel teams
How it works
Enable the portal, customize your content, and share the link with guests.
Turn on the Guest Portal in your Opally dashboard. Add a cover image, custom sections, local recommendations, and set your brand colors.
Choose a custom URL like opally.com/g/your-hotel or use the auto-generated link. Share it via QR code, email, or printed cards in rooms.
Guests browse hotel info, FAQs, nearby recommendations, and quick actions — and can switch to AI chat anytime for instant answers.
Highlights
Hotel information, FAQs, and local recommendations are automatically generated from your knowledge base — always accurate and up to date.
Guests can switch to chat anytime for instant, personalized answers about your hotel — powered by the same AI assistant as your website chatbot.
Custom colors, cover image, logo, and vanity URL. The portal looks and feels like a natural extension of your hotel's digital presence.
Features
Automatically suggests restaurants, cafes, and activities near your property — powered by real-time web search so content stays fresh.
One-tap buttons for calling the front desk, getting directions via Google Maps, and viewing WiFi details — the things guests ask most.
Content is automatically generated in the guest's preferred language. Currently supports English, Danish, and Swedish with more coming soon.
Create curated content categories like Dining, Spa, or Room Services — each with links, descriptions, and thumbnail images you control.
FAQ
Common questions about setup, customization, and guest experience.
Customer case
Guests find answers before they arrive, reducing front desk inquiries and giving the team more time to focus on delivering exceptional in-person experiences.
