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Knowledge Base

Never say "I don't know" again

Give Opally access to your menus, policies, local guides, and FAQs—so it can answer guest questions with accurate, specific information.

The Problem

Guests ask specific questions

"What time does breakfast end?" "Do you have gluten-free options?" Without access to your specific information, AI can only give vague answers.

✗

Without knowledge base

"We offer various dining options. Please contact our restaurant directly for menu details."

•Vague and unhelpful
•Creates extra work

With knowledge base

"Our restaurant offers several vegetarian dishes including Mushroom Risotto, Mediterranean Vegetable Tart, and Thai Green Curry."

Specific and helpful
Answers immediately
What You Can Add

Any information your guests need

Menus & offerings

  • Restaurant menus
  • Room service
  • Spa treatments
  • Wine lists

Policies & procedures

  • Check-in times
  • Cancellation policies
  • Pet policies
  • Parking info

Local information

  • Nearby attractions
  • Restaurants
  • Transportation
  • Events

FAQs & answers

  • Common questions
  • WiFi info
  • Accessibility
  • Special requests

Schedules & hours

  • Restaurant hours
  • Spa hours
  • Pool schedule
  • Seasonal closures

Any document

  • PDFs
  • Website pages
  • Manual entries
  • Brochures

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English support
Knowledge Base - Never Say I Don't Know | Opally