Review agent actions
See the request, proposed reply, and context before you approve work that needs a human decision.
Opally for iPhone
Keep the hotel moving, wherever you are.
Review the work Opally has prepared, keep up with guest conversations, and step in when your agents need you—right from your pocket.
Included with an active Opally subscription.
Work on the go
The work that needs you, without the desk.
Opally for iPhone brings the most useful parts of your workspace into a focused, calm mobile experience.
Stay on top of email
Read guest emails and see the replies Opally has prepared or sent while you are away from reception.
Follow guest chats
Open the full conversation and understand what the guest asked and how Opally helped.
Keep up with calls
See completed guest calls and the details your team may need for the next follow-up.
A hotel day in your pocket
Stay close without staying behind the screen.
A quick look is often all it takes to keep guest communication moving.
08:42
A guest asks for an early arrival
Review Opally’s proposed answer before the morning briefing begins.
13:10
Check the conversations that moved forward
Catch up on email and chat between meetings—without opening a laptop.
17:56
Hand over with the full picture
See the calls and follow-ups your evening team should know about.
One Opally
Your work stays in sync.
Sign in with the account you already use. You see the same companies you have access to, and the work you review stays connected across mobile and web.
The same Opally sign-in
The same company access
The same agent work and conversations