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Communication

Automate Booking Inquiries

Let AI handle availability checks, rate questions, and reservation requests while your team focuses on hospitality.

70%
time saved
60%
faster response
24/7
availability

Trusted by Nordic hotels

The Problem

The Challenge Hotels Face

Hotels receive dozens of booking inquiries daily via email, phone, and chat. Each inquiry requires checking availability, looking up rates, and crafting a personalized response. This takes 5-10 minutes per inquiry and often leads to delayed responses that lose bookings.

The Solution

How Opally Helps

Opally automatically answers booking inquiries by connecting to your PMS for real-time availability and rates. The AI drafts accurate, personalized responses in seconds - whether guests ask via email, website chat, or phone.

Benefits

What You Get

Respond to booking inquiries in seconds, not hours

Never miss a booking opportunity with 24/7 availability

Increase direct booking conversion with instant answers

Free your team from repetitive inquiry handling

Features

Key Features

Real-time availability from your PMS

Automatic rate quotes with correct pricing

Multi-language responses for international guests

Smart upsell suggestions for room upgrades

With Opally, our receptionists save 12 hours per week on emails. I'm so happy that every hour my receptionists save on writing emails - they can instead spend talking to, having fun with and providing presence to the guests.
Susanne
Susanne
Hotel Director, Stammershalle Badehotel
AI for Booking Inquiries - Automate Hotel Reservation Questions