Hotels receive dozens of booking inquiries daily via email, phone, and chat. Each inquiry requires checking availability, looking up rates, and crafting a personalized response. This takes 5-10 minutes per inquiry and often leads to delayed responses that lose bookings.
Opally automatically answers booking inquiries by connecting to your PMS for real-time availability and rates. The AI drafts accurate, personalized responses in seconds - whether guests ask via email, website chat, or phone.
Respond to booking inquiries in seconds, not hours
Never miss a booking opportunity with 24/7 availability
Increase direct booking conversion with instant answers
Free your team from repetitive inquiry handling
Real-time availability from your PMS
Automatic rate quotes with correct pricing
Multi-language responses for international guests
Smart upsell suggestions for room upgrades
We used to spend 2 hours every morning just answering booking emails. Now Opally handles them instantly and we've seen our direct bookings increase.
Maria
Front Office Manager, Boutique Hotel
