70%
time saved
60%
faster response
24/7
availability
Trusted by Nordic hotels
The problem
The challenge hotels face
Hotels receive dozens of booking inquiries daily via email, phone, and chat. Each inquiry requires checking availability, looking up rates, and crafting a personalized response. This takes 5-10 minutes per inquiry and often leads to delayed responses that lose bookings.
The solution
How Opally helps
Opally automatically answers booking inquiries by connecting to your PMS for real-time availability and rates. The AI drafts accurate, personalized responses in seconds - whether guests ask via email, website chat, or phone.
Benefits
What you get
- Respond to booking inquiries in seconds, not hours
- Never miss a booking opportunity with 24/7 availability
- Increase direct booking conversion with instant answers
- Free your team from repetitive inquiry handling
Features
Key features
Real-time availability from your PMS
Automatic rate quotes with correct pricing
Multi-language responses for international guests
Smart upsell suggestions for room upgrades
“With Opally, our receptionists save 12 hours per week on emails. I'm so happy that every hour my receptionists save on writing emails - they can instead spend talking to, having fun with and providing presence to the guests.”
Susanne
Hotel director, Stammershalle Badehotel