Trusted by Nordic hotels
The Challenge Hotels Face
Most hotels miss the critical window for collecting guest feedback. Manual follow-up emails are inconsistent, and by the time you reach out, guests have already posted negative reviews. Without a systematic approach, you're leaving your online reputation to chance.
How Opally Helps
Opally automatically sends personalized post-stay emails at the optimal time after checkout. The AI identifies guest sentiment and routes happy guests to review platforms while directing concerns to your team for private resolution - before they become public reviews.
What You Get
Increase positive reviews by 40%+
Catch and resolve issues privately
Optimal timing for maximum response rates
Personalized follow-up based on stay details
Key Features
Automated post-checkout email sequences
Smart routing based on guest sentiment
Direct links to review platforms
Private feedback channel for concerns
“With Opally, our receptionists save 12 hours per week on emails. I'm so happy that every hour my receptionists save on writing emails - they can instead spend talking to, having fun with and providing presence to the guests.”
