70%
time saved
60%
faster response
24/7
availability
Trusted by Nordic hotels
The Problem
The Challenge Hotels Face
Hotels answer the same questions hundreds of times: What time is check-in? Is breakfast included? Where can I park? Each answer takes time from your team that could be spent on personalized service.
The Solution
How Opally Helps
Opally learns your property's FAQs and answers them automatically across all channels. From check-in times to parking directions, the AI provides instant, accurate answers grounded in your knowledge base.
Benefits
What You Get
Instant answers to 80% of common questions
Consistent information across all channels
Free your team for meaningful guest interactions
24/7 availability for FAQ responses
Features
Key Features
Knowledge base-powered answers
Multi-channel support (email, chat, voice)
Continuous learning from new questions
Smart escalation for complex queries
“With Opally, our receptionists save 12 hours per week on emails. I'm so happy that every hour my receptionists save on writing emails - they can instead spend talking to, having fun with and providing presence to the guests.”
Susanne
Hotel Director, Stammershalle Badehotel