Trusted by Nordic hotels
The problem
The challenge hotels face
International guests expect communication in their language, but hiring multilingual staff is expensive and impractical. Using generic translation tools loses your brand voice and creates awkward responses. Language barriers lead to misunderstandings, complaints, and negative reviews.
The solution
How Opally helps
Opally automatically detects guest language and responds fluently in 25+ languages. The AI maintains your brand voice and tone across all languages, using culturally appropriate phrasing. Your team can review and learn from AI translations to improve over time.
Benefits
What you get
- Communicate in 25+ languages instantly
- Maintain brand voice across all languages
- No need for multilingual staff
- Culturally appropriate responses
Features
Key features
Automatic language detection
Brand voice preservation in all languages
Cultural nuance and formality adaptation
Translation memory for consistency
“With Opally, our receptionists save 12 hours per week on emails. I'm so happy that every hour my receptionists save on writing emails - they can instead spend talking to, having fun with and providing presence to the guests.”