International guests expect communication in their language, but hiring multilingual staff is expensive and impractical. Using generic translation tools loses your brand voice and creates awkward responses. Language barriers lead to misunderstandings, complaints, and negative reviews.
Opally automatically detects guest language and responds fluently in 25+ languages. The AI maintains your brand voice and tone across all languages, using culturally appropriate phrasing. Your team can review and learn from AI translations to improve over time.
Communicate in 25+ languages instantly
Maintain brand voice across all languages
No need for multilingual staff
Culturally appropriate responses
Automatic language detection
Brand voice preservation in all languages
Cultural nuance and formality adaptation
Translation memory for consistency
We went from struggling with German and French guests to handling 15 languages effortlessly. Our international reviews have improved dramatically.
Sofia
Front Office Manager, International Business Hotel
