City hotels see guests checking in and out daily, creating constant communication demands around arrivals, departures, and quick questions.
Corporate guests expect immediate responses and seamless service. Delayed communication affects reviews and corporate contracts.
Guests constantly ask about restaurants, transport, attractions, and directions. Staff can't be local experts for every question.
Conference seasons, events, and holidays create inquiry spikes that overwhelm front desk teams.
Opally answers questions about transport links, nearby restaurants, attractions, and local tips instantly - 24/7.
Handle corporate inquiries about invoicing, early check-in, meeting rooms, and business amenities professionally.
Respond consistently across email, website chat, and messaging apps where urban travelers prefer to communicate.
Scale to handle inquiry surges during events and conferences without adding temporary staff.
Yes. Opally communicates fluently in major European languages including English, German, Danish, Swedish, French, Spanish, and more. International guests receive responses in their preferred language.
You can easily update Opally's knowledge base with current events, temporary closures, seasonal recommendations, and local happenings. Changes reflect immediately in responses.
Opally integrates with major PMS systems and can work alongside your existing corporate booking tools. We customize the integration to match your workflow.
