Resorts offer restaurants, spas, activities, excursions, and more. Guests have questions about everything, all the time.
Guests want to book scuba lessons, spa treatments, and restaurant tables. Coordinating these manually creates bottlenecks.
Guests contact you via email, chat, phone, and in-app. Keeping track of requests across channels is chaos.
Resorts have massive upsell potential, but staff can't proactively recommend experiences to every guest.
Opally handles activity inquiries and bookings across all channels, connecting to your activity management system.
AI suggests relevant activities, dining options, and experiences based on guest preferences and booking history.
Whether guests contact you by email, chat, or phone, they get the same accurate information and service level.
Send personalized pre-arrival messages with curated activity suggestions and booking options.
With integration to your activity management system, Opally can check availability, suggest alternatives, and complete bookings. For systems without direct integration, Opally captures all details and routes to staff for completion.
We train Opally on your complete service offering - every restaurant menu, activity schedule, spa treatment, and experience. The AI can answer detailed questions about any service you offer.
Yes. Opally proactively suggests relevant activities and experiences based on guest profiles. This automated upselling typically increases activity bookings by 25-40%.
