Spa guests ask detailed questions about treatments, packages, contraindications, and availability. Each inquiry requires expertise to answer properly.
Wellness guests have specific needs - dietary requirements, health conditions, treatment preferences. Capturing this information takes significant staff time.
Spa guests expect premium service from first contact. Slow or impersonal responses contradict the wellness brand promise.
Coordinating spa treatments with accommodation, meals, and activities requires careful communication and planning.
Opally learns your treatment menu, packages, and protocols. It answers detailed questions about therapies, benefits, and recommendations.
Automatically collect health questionnaires, dietary requirements, and treatment preferences before arrival.
Opally adopts a calm, welcoming tone that matches your wellness brand. Every response reinforces the relaxation experience.
Help guests understand packages, add treatments, and plan their wellness journey with instant, knowledgeable responses.
Opally provides general information about treatments and can collect health questionnaire responses. For specific medical advice or contraindications, it seamlessly directs guests to speak with your spa therapists.
We customize Opally's communication style to match your brand - calm, nurturing, and professional. Responses feel like an extension of your spa experience, not a generic chatbot.
Yes. Opally can recommend complementary treatments, explain package upgrades, and highlight special offerings. It's trained to make suggestions that genuinely enhance the guest experience.
