Event planners need detailed information about room configurations, AV capabilities, catering options, and pricing. Each RFP requires significant staff time.
Conference hotels communicate with event planners, corporate bookers, and individual attendees - each with different needs and questions.
Managing room blocks, attendee lists, and special requests for groups requires constant communication and attention to detail.
When events are in-house, inquiry volume spikes. Staff are pulled between operational demands and guest communication.
Opally knows your meeting spaces, capacities, AV equipment, and catering menus. It answers detailed planner questions instantly.
Different response styles for event planners vs attendees. Professional detail for planners, quick logistics for participants.
Handle attendee inquiries about room blocks, check-in procedures, and event schedules without overwhelming your team.
Event planners work around the clock. Opally provides instant responses even when your sales team is unavailable.
Opally provides instant answers to standard venue questions and collects initial requirements. For complex custom proposals, it gathers information and routes to your events team with full context.
Opally only shares information you've approved. Confidential client details, pricing agreements, and sensitive event information stay protected. You control what the AI can discuss.
Yes. Opally handles inquiries for any number of concurrent events, keeping information organized and routing questions to the right teams based on the specific event.
