Hostels receive more inquiries per room than hotels, but can't afford dedicated guest communication staff.
Backpackers ask lots of questions before booking - about dorms, lockers, social events, and local tips. Each unanswered question is a lost booking.
Hostel guests often book same-day. If you don't respond immediately, they'll walk into the hostel next door.
International travelers need information in their language, but you can't hire staff for every language.
Handle hundreds of inquiries daily without adding staff. Opally responds instantly to availability, pricing, and amenity questions.
Communicate fluently with guests from anywhere in the world, automatically detecting and responding in their language.
Share information about pub crawls, walking tours, and social events that make hostels special.
Flat-rate pricing designed for hostel economics. No per-message fees that would destroy your margins.
Yes. Opally easily handles hundreds of inquiries per day without slowdown. Unlike human staff, AI doesn't get overwhelmed during peak booking periods.
We offer flat-rate pricing without per-message fees. This is critical for hostels where inquiry volume can spike dramatically during peak seasons.
Absolutely. Opally can share information about your events, activities, and social scene - a key differentiator for hostels. Guests can ask about tonight's events and get instant answers.
