Connect Opally with Sweeply so guest requests for maintenance, amenities, cleaning changes, and staff follow-up become clear Sweeply tasks.
What Opally hands off
Staff-ready tasks
Opally turns a clear guest request into a concise Sweeply task with action, room or location, and priority.
Operational requests in one place
Maintenance, amenities, cleaning preferences, housekeeping opt-outs, and general follow-up can move into Sweeply.
Clear guest confirmation
After handoff, the guest gets a simple confirmation while the team continues in Sweeply.
Next steps
In short
Opally's Sweeply integration helps front desk and guest communication teams move operational requests into the team's task workflow. When a guest reports a room issue or asks for something like extra pillows or a cleaning change, Opally captures the staff action, room or location context, and priority before creating a Sweeply task. Guests get a clear reply while operations teams keep working in Sweeply.
Create Sweeply tasks from clear guest requests across email, chat, and messaging channels
Capture room number, location, request type, and priority before handoff
Support maintenance issues, amenity requests, cleaning preferences, and housekeeping opt-outs
Keep staff follow-up inside the operations workflow teams already use
Reduce copy-paste from guest conversations into task boards
Step 1
Log in to your Opally dashboard
Step 2
Navigate to Integrations > Operations
Step 3
Select Sweeply
Step 4
Connect your Sweeply account
Step 5
Choose which channels can create tasks
Step 6
Review task scope and staff handoff before going live
