Opally's Gmail integration transforms how your hotel handles email communication. Connect your hotel's Gmail inbox and let AI draft professional, accurate responses to guest inquiries. From booking questions to special requests, Opally reads incoming emails, understands the context, and generates personalized replies that match your brand voice.
AI reads and understands every incoming email automatically
Draft responses appear instantly for staff review and approval
Maintains conversation threads for seamless follow-ups
Works with Google Workspace and personal Gmail accounts
Organize emails with automatic labeling and prioritization
Log in to your Opally dashboard
Navigate to Integrations > Email
Click 'Connect Gmail' and authorize with your Google account
Select which inboxes to monitor (reservations@, info@, etc.)
Configure your brand voice and response preferences
Start reviewing AI-drafted responses
