The BestAI Receptionist for Hotels
Handle guest emails, bookings and inquiries faster with personalized replies grounded in your hotel's knowledge and data.
"With Opally, our receptionists save 12 hours per week on emails."
Susanne, Hotel Director
AI suite for hotels
One suite for all your guest communication.
Everything your hotel needs
Purpose‑built for hotels: answer guest questions, upsell add‑ons and keep inboxes under control at the front desk.
AI-powered drafts
Integrations
Tone adaptation
Simple dashboard
Real impact on your bottom line
Hotels using Opally see measurable improvements in revenue, efficiency, guest satisfaction, and response times.
Save Time
Reduce email response time from 5 minutes to 20 seconds with AI-powered drafts.
Happier Guests
Faster, more personalized responses lead to better reviews and higher satisfaction scores.
Instant Replies
24/7 availability with chatbot and voice assistant means no guest inquiry goes unanswered.
Real results from real hotels
See how Stammershalle Badehotel transformed their guest communication with Opally.
Stammershalle Badehotel
Boutique hotel • Denmark
Works with your existing tools
Opally connects seamlessly with the systems you already use—no disruption to your workflow.
Email Platforms
Gmail, Outlook, and other major email providers
Property Systems
Mews, BookVisit, SynXis, and more PMS integrations
Booking Channels
Booking.com, Expedia, and OTA platforms
Get started with 3 simple steps
From setup to your first AI-generated email in under 5 minutes.
Connect your tools and email
Opally connects easily to your existing tools and email client. Setup takes only a few minutes.
AI generates email drafts automatically
When a new email is received, Opally automatically generates a personalized draft right in your inbox based on your data and brand tone.
Approve and send with one click
Review the AI draft directly in your inbox, make any adjustments, and send. Opally learns and improves over time.
Built for trust
Data is stored in European data centers and encrypted both in transit and at rest with enterprise-grade standards (TLS 1.2+ and AES-256). Role-based access with Admin and Staff roles makes it safe to onboard your whole team.
Microsoft Partner
EU hosting
Encryption
Access control
Simple pricing. All features included.
Choose your plan based on response volume. All plans include email, chat, voice, and full platform access.
Starter
1,000 responses/month
- Email Assistant
- Website Chatbot
- Voice Assistant
- Personalization & Learning
- Knowledge Base
- All PMS integrations
- Unlimited users
- Email support
Pro
2,500 responses/month
Everything in Starter, plus:
- 2.5x more responses
- Agent Actions
- Autonomous booking management
- Priority support
- Onboarding call
* Agent Actions capabilities depend on your PMS integration
Enterprise
- Everything in Pro
- Unlimited responses
- Multiple properties
- Custom integrations
- Dedicated account manager
- Phone support
- SLA guarantees
14-day free trial • No setup fees • Cancel anytime