International guests expect communication in their language
Hiring multilingual staff is expensive and limits coverage
Translation tools produce awkward, unprofessional responses
Language barriers lead to misunderstandings and complaints
Non-English markets represent massive untapped opportunity
Opally communicates fluently in 25+ languages, maintaining your brand voice and hospitality warmth in every language - without translation delays or awkward phrasing.
Select which languages you want to support. Opally detects guest language automatically.
Your FAQs and property information are automatically available in all supported languages.
Define cultural adaptations - formality levels, greetings, and regional preferences.
Start receiving and responding to international inquiries in real-time.
Opally uses advanced AI models trained specifically for hospitality communication. Translations are natural, contextually appropriate, and indistinguishable from native speakers.
Yes. Opally adapts formality levels, honorifics, and communication styles for different cultures. German guests get formal 'Sie' while French guests receive appropriate greetings.
No. Opally handles the entire conversation in the guest's language. Staff see the conversation in their preferred language and can respond normally - Opally translates automatically.