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Multilingual Guest Communication

Speak every guest's language fluently. Opally provides instant communication in 25+ languages.

The Language Barrier Challenge

1

International guests expect communication in their language

2

Hiring multilingual staff is expensive and limits coverage

3

Translation tools produce awkward, unprofessional responses

4

Language barriers lead to misunderstandings and complaints

5

Non-English markets represent massive untapped opportunity

Native-Quality AI Translation

Opally communicates fluently in 25+ languages, maintaining your brand voice and hospitality warmth in every language - without translation delays or awkward phrasing.

Key Features

  • 25+ languages with native-quality fluency
  • Automatic language detection
  • Brand voice preservation across languages
  • Cultural nuance and formality adaptation
  • Real-time translation without delays

Results

25+
Languages Supported
With native-level fluency
+40%
International Bookings
From non-English markets
98%
Translation Quality
Guest satisfaction with language

How It Works

1

Enable Languages

Select which languages you want to support. Opally detects guest language automatically.

2

Translate Knowledge Base

Your FAQs and property information are automatically available in all supported languages.

3

Configure Voice

Define cultural adaptations - formality levels, greetings, and regional preferences.

4

Go Live

Start receiving and responding to international inquiries in real-time.

Frequently Asked Questions

How accurate is the AI translation?

Opally uses advanced AI models trained specifically for hospitality communication. Translations are natural, contextually appropriate, and indistinguishable from native speakers.

Does it handle cultural nuances?

Yes. Opally adapts formality levels, honorifics, and communication styles for different cultures. German guests get formal 'Sie' while French guests receive appropriate greetings.

What about staff - do they need to speak these languages?

No. Opally handles the entire conversation in the guest's language. Staff see the conversation in their preferred language and can respond normally - Opally translates automatically.

Ready to Solve This?

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5-minute setup
GDPR compliant
English support
Multilingual Hotel Communication - AI Translation for Hotels