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Guide • Mews integration

Connect Opally to Mews

Connect your Mews property to Opally so the AI assistant can use live reservations, availability, and guest details when drafting replies.

1

Prepare your Mews details

  1. In the Mews Marketplace, enable the Opally integration for your property.
  2. Go to Marketplace → My subscriptions → Opally, click the key icon, and copy your Access Token.
  3. Go to Settings → Property and copy Identifier / Property ID (your Hotel ID in Opally).
  4. Go to Services → Stay → Booking engines, open your booking engine, and copy Identifier as your Configuration ID.
2

Log in to Opally

  1. Go to your Opally dashboard.
  2. Log in with your admin account for the property you want to connect.
3

Open Integrations and connect Mews

  1. In Opally, go to the Integrations page.
  2. Find Mews in the PMS list and click Connect.
  3. The Connect Mews dialog opens.
4

Fill in your Mews credentials

In the Connect Mews dialog, fill in:

  • Hotel ID
  • Configuration ID
  • Access Token

Click Connect. That's it!