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Split, Croatia

Never Miss a Call at Your Split Hotel Again

AI-powered voice assistant handles guest calls in any language, 24/7. From island hopping to Diocletian's Palace, every inquiry answered instantly.

250+
Hotels
Gateway to Croatian islands
Statistics
Croatian, English, Italian, German
Languages

Local Context

Split serves as Croatia's gateway to the Adriatic islands, with ferries departing daily to Hvar, Brač, and dozens of other destinations. The ancient Diocletian's Palace, a UNESCO World Heritage site, forms the living heart of the city center where hotels welcome guests within Roman walls. With over 250 hotels competing for visitors, phone inquiries often determine who captures the island-hopping traveler. Yacht and sailing charter requests add complexity, while the summer season concentrates demand into peak months. International callers expect instant information on ferry schedules, beach access, and the unique experience of staying within ancient palace walls.

Hotel Challenges

Island Hopping Departure Coordination

Guests call constantly about ferry schedules, island connections, and transport to the port.

AI voice assistant provides instant ferry information, island route options, and port logistics.

Yacht and Sailing Charter Requests

Visitors call seeking information about sailing charters, boat rentals, and marina coordination.

Voice AI offers comprehensive sailing tourism information and charter coordination guidance.

Roman Ruins Tour Bookings

Callers ask about Diocletian's Palace tours, underground exploration, and historical site access.

AI provides detailed information on palace tours, underground chambers, and Roman history sites.

Beach and City Combination

Guests want guidance on balancing historic city exploration with beach and swimming access.

Voice AI helps plan optimal itineraries combining palace visits with nearby beaches like Bačvice.

Features

Natural Multilingual Conversations

AI engages callers in fluid, natural dialogue in their preferred language.

Essential for Split's international visitor base from across Europe and America.

Ferry and Island Expertise

Detailed knowledge of ferry schedules, island destinations, and transport connections.

Answer the most common Split visitor question: how to reach Croatian islands.

Sailing Tourism Knowledge

Information on yacht charters, sailing routes, and marina facilities.

Support Split's significant sailing and nautical tourism market.

Diocletian's Palace Guidance

Help guests understand the unique experience of staying within ancient Roman walls.

Critical for first-time visitors to Split's UNESCO World Heritage palace complex.

Real-Time Booking Capability

Process reservations, check availability, and confirm bookings entirely through voice conversation.

Capture bookings from island-hopping travelers planning Croatian itineraries.

Seamless Staff Escalation

Recognize when human touch is needed and transfer calls with full context.

Handle complex sailing charter arrangements and multi-destination requests.

Benefits

Zero Missed Calls

Every call answered instantly during peak summer season.

100% call answer rate

Increased Direct Bookings

Convert island-hopping travelers before they book elsewhere.

Up to 30% more direct bookings

Ferry Coordination Support

Instant island travel information captures planning travelers.

Higher multi-night bookings

Sailing Tourism Capture

Professional yacht charter guidance attracts high-value guests.

Premium booking values

Reduced Front Desk Load

Staff focus on guest experience while AI handles ferry schedule calls.

70% of calls automated

Use Cases

Island Hopping Planning

A German family calls asking about ferry schedules to Hvar and Brač from Split.
Voice AI provides detailed ferry timetables, journey times, and booking recommendations.
Multi-night booking secured with comprehensive island-hopping itinerary.

Yacht Charter Inquiry

An Australian couple calls at 4 AM Split time about week-long sailing charter options.
AI answers with sailing route suggestions, charter types, and marina information.
Booking confirmed as base for sailing adventure with local recommendations.

Palace Hotel Experience

A history enthusiast calls asking about staying within Diocletian's Palace walls.
AI explains the unique palace hotel experience, underground tours, and Roman history context.
Extended stay booked with comprehensive ancient Split exploration plan.

Frequently Asked Questions

Can the AI handle ferry schedule inquiries?

Comprehensively. Routes to all major islands, departure times, and booking information included.

Does it know about sailing and yacht charters?

Yes. Charter options, sailing routes, and marina information available.

Can it help with Diocletian's Palace tours?

Absolutely. Palace history, underground tours, and Roman site access information included.

How does it handle beach recommendations?

AI provides guidance on Bačvice and nearby beaches plus optimal city-beach itineraries.

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AI Voice Assistant for Hotels in Split | Opally