The Hague uniquely combines roles as the seat of Dutch government, home to international courts, and a seaside resort destination. Hotels serve everyone from UN diplomats and international lawyers to beach-going families visiting Scheveningen. This mix requires exceptional communication standards—diplomatic guests expect formal, precise responses while leisure visitors seek casual beach recommendations. With over 150 international organizations headquartered here, your hotel fields inquiries in dozens of languages from guests with varying protocol expectations. Conference seasons bring message surges, while summer beach tourism creates its own communication demands.
Government officials and international organization staff expect formal, accurate, and confidential communication.
International conferences create sudden booking inquiries and coordination requests.
Scheveningen visitors ask about beach conditions, pier attractions, and casual dining—very different from diplomatic inquiries.
Lawyers at international courts often need specific amenities, extended stays, and professional services.
Connect WhatsApp Business, Instagram, Facebook Messenger, and SMS in one unified platform.
Essential for The Hague's diverse guest mix—diplomats may prefer email escalation while tourists use WhatsApp.
AI detects guest language automatically and responds fluently in 50+ languages.
Critical for The Hague's truly international community spanning every continent and language group.
AI adjusts formality level based on inquiry context and guest type.
Match diplomatic protocol for official visitors while being casual with beach tourists.
Guests can check availability and complete bookings directly through messaging.
Capture direct bookings from conference attendees and beach vacationers alike.
AI recognizes VIP and sensitive requests requiring personal attention.
Handle diplomatic guests and international organization bookings with appropriate discretion.
Automated sequences welcome guests and gather preferences before arrival.
Prepare for special requirements of government guests or beach vacation preferences.
Every message answered within seconds.
Professional responses impress discerning guests.
AI handles routine inquiries across guest segments.
Communication matches diplomatic and business standards.
Serve guests across all time zones.
Opally integrates WhatsApp Business, Instagram DMs, Facebook Messenger, SMS, and email into one unified inbox with consistent AI responses.
AI adapts its communication style to match formal protocol expectations, maintains discretion, and escalates sensitive requests to senior staff immediately.
Yes, AI detects context and adjusts tone—formal for business/diplomatic inquiries, friendly for beach tourism questions.
AI scales automatically for any volume, providing professional responses to all inquiries while flagging high-priority bookings for immediate staff attention.