Conference hotels juggle complex communication between event planners, corporate coordinators, and individual attendees. Event planners message about room blocks, AV requirements, catering options, and contract details. Group coordinators need rooming lists and billing arrangements. Individual attendees ask about check-in times, meeting locations, and dining options. This multi-stakeholder communication creates significant volume across multiple channels. AI messaging provides consistent, accurate responses to all parties—answering routine questions instantly while escalating complex negotiations to your events team with full context.
Event planners, group coordinators, and individual attendees all message with different needs and contexts.
Room block inquiries, rooming list updates, and billing questions require coordination across departments.
Detailed questions about meeting room capacity, AV capabilities, and setup options.
Conference attendees message constantly about registration locations, schedules, and logistics.
Event planners need menus, dietary accommodation options, and catering pricing information.
AI knows your meeting rooms, capacities, configurations, and AV capabilities for accurate planner responses.
Essential for conference hotels where detailed venue specifications drive booking decisions.
Handle room block inquiries, share group rates, and gather requirements for your sales team.
Captures group business leads and provides instant responses to corporate planners.
Answer attendee questions about registration, schedules, meeting locations, and hotel amenities.
Reduces front desk pressure during large events when attendee inquiries spike.
Share menus, dietary options, and catering packages with event planners through messaging.
Provides instant catering information that planners need during venue selection.
Manage conversations from planners, coordinators, and attendees across WhatsApp, email, and other channels.
Essential for conference hotels where stakeholders communicate through different preferred channels.
Complex RFPs and negotiations escalate to your events team with complete conversation context.
Ensures valuable group business receives personal attention from your sales team.
Event planners get instant answers about venues, AV, and availability.
Quick responses to group inquiries capture business before planners move to competitors.
AI handles attendee questions, reducing front desk overwhelm during conferences.
Your sales team focuses on complex negotiations while AI handles routine inquiries.
All stakeholders receive accurate, consistent details about your venue and services.
Yes. We configure the AI with detailed information about your meeting spaces, AV capabilities, catering options, and group policies. It provides accurate, helpful responses while escalating complex negotiations to your team.
The AI answers initial questions about availability and rates, gathers event requirements, and qualifies leads for your sales team. Complex RFPs and contract discussions are escalated with full context.
The AI can be briefed on specific events, answering attendee questions about registration, schedules, and logistics. This significantly reduces front desk pressure during large conferences.
Yes. The AI recognizes whether it's communicating with an event planner (detailed venue specs), group coordinator (rooming and billing), or attendee (check-in and logistics) and responds appropriately.
