Brussels hosts over 8 million overnight stays annually, with a unique mix of EU officials, NATO personnel, business travelers, and tourists exploring the heart of Europe. Your hotel competes with 400+ properties for attention from the world's most multilingual visitor base. Website visitors often research during Brussels' countless conferences and summits—they need instant answers about EU Quarter proximity, Grand Place access, and chocolate tour recommendations. Without real-time chat in French, Dutch, and English (plus the languages of 27 EU member states), these high-value visitors book with competitors who engage them first.
Brussels visitors expect fluent communication in French, Dutch, and English—plus their native language from across the EU.
EU summits and NATO meetings create sudden booking inquiries that overwhelm staff during business hours.
EU professionals often need detailed information about long-term rates, workspace, and neighborhood amenities.
Government and institutional guests expect immediate, professional responses at all hours.
Communicate fluently in all 24 official EU languages plus dozens more, with natural conversation flow.
Essential for Brussels' role as EU capital serving delegates from all member states.
Show live room availability and rates directly in chat, streamlining booking decisions.
Critical during EU summits and NATO meetings when rooms fill rapidly.
Provide instant details about nearby conference centers, EU institutions, and transport links.
Position your hotel as the expert on Brussels' business and institutional landscape.
Handle corporate rate inquiries, extended stay requests, and institutional booking requirements.
Serve EU and NATO personnel with professional-grade booking assistance.
Answer questions about Grand Place, chocolate tours, beer experiences, and Belgian cuisine.
Help visitors discover Brussels beyond the EU Quarter with authentic local recommendations.
Transfer complex VIP or diplomatic inquiries to staff with full context when needed.
Maintain protocol standards for high-profile government and institutional guests.
Convert EU and business travelers directly without OTA commissions.
Keep multilingual visitors engaged on your site instead of losing them to competitors.
Never miss inquiries from different time zones or during off-hours summit planning.
Capture high-value bookings during EU and NATO events with instant engagement.
Automate multilingual inquiries so your team focuses on VIP guest services.
Absolutely. Opally natively supports French, Dutch, and English plus all 24 official EU languages and dozens more, switching seamlessly based on visitor preference.
The chatbot handles surge inquiries instantly, providing availability, proximity to venues, and corporate booking information to capture every opportunity during high-demand periods.
Yes, configure your corporate rates, extended-stay packages, and institutional booking processes. The chatbot guides business travelers through your offerings professionally.
Opally integrates with major hotel PMS and booking engines to display real-time availability and enable seamless direct bookings.
