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Conference Hotels

Win Event Business While You Sleep

Event planners research at all hours. Make sure your venue is there when they're comparing options.

About This Hotel Type

Conference hotel business often starts with a website visit at 10 PM by an event planner comparing multiple venues. They need specific information: room capacities, AV capabilities, catering options, breakout room configurations, and group accommodation rates. Your sales team can't respond until morning, but by then the planner may have already shortlisted competitors who answered faster. An AI chatbot provides instant, detailed responses about your conference facilities 24/7, answering the specific questions event planners ask, gathering inquiry details, and keeping your venue top-of-mind until your sales team follows up.

Challenges

After-Hours Event Planner Research

Event planners research venues outside business hours when your sales team is unavailable.

Chatbot engages planners 24/7, answering facility questions and gathering RFP details for sales follow-up.

Complex Facility Questions

Planners need specific details about room dimensions, capacities, and configuration options.

AI provides detailed facility information, including capacities, layouts, and technical specifications.

Group Booking Coordination

Events require room blocks, catering, AV equipment, and multiple moving parts.

Chatbot explains all services and gathers comprehensive requirements for sales team follow-up.

AV and Technical Questions

Planners need to know about AV equipment, WiFi capacity, and technical support available.

AI shares detailed technical specifications and capabilities for each meeting space.

Competitive Venue Selection

Planners compare multiple venues simultaneously—first to engage effectively often wins.

Instant, comprehensive responses make your venue stand out in the comparison process.

Features

Meeting Space Details

Present room dimensions, capacities, and configuration options clearly.

Event planners need specific space information to evaluate venue fit for their events.

Event Package Information

Explain day delegate rates, full conference packages, and what's included.

Package clarity accelerates planner decision-making and reduces back-and-forth.

AV and Technical Specs

Share details about AV equipment, WiFi capacity, and technical support.

Technical requirements are critical for modern conference and event planning.

Group Accommodation Details

Explain room block policies, group rates, and accommodation options.

Most events require coordinated accommodation booking alongside meeting space.

Catering Information

Present catering options, dietary accommodation, and F&B packages.

Catering is a key component of event planning that planners research early.

Lead Capture for Sales

Gather detailed event requirements and planner contact information for follow-up.

Ensures your sales team has complete information to respond with tailored proposals.

Benefits

More Event Leads

Capture inquiries from planners researching outside business hours.

Up to 40% more qualified leads

Faster Sales Response

Sales team receives complete inquiry details, enabling faster, better proposals.

50% faster proposal turnaround

Better Venue Positioning

Instant, detailed responses make your venue stand out against slower competitors.

Improved win rate

Reduced Sales Admin

AI gathers standard information so sales focuses on relationship building.

30% less admin time

24/7 Event Marketing

Your venue is actively engaging planners at all hours.

Round-the-clock availability

Use Cases

Late-Night Venue Research

An event planner comparing venues at 9 PM needs specific room capacities and AV capabilities.
Chatbot provides detailed facility information, answers technical questions, and gathers event requirements.
Planner adds your venue to shortlist; sales receives complete brief for morning follow-up.

Multi-Day Conference Inquiry

A corporate event planner needs information about a 3-day conference including breakout sessions, catering, and room blocks.
Chatbot explains meeting packages, breakout options, catering capabilities, and accommodation arrangements.
Planner impressed by comprehensive information; requests formal proposal.

International Event Planning

A planner from another country researching venues for an international conference needs information in their language.
Chatbot engages in planner's native language, explains all facilities, and gathers requirements.
International planner feels welcomed; venue added to global event consideration.

Frequently Asked Questions

Can the chatbot handle complex event inquiries?

Yes. The chatbot gathers detailed requirements—dates, attendee counts, room needs, catering preferences, AV requirements—and delivers complete briefs to your sales team.

How does it share meeting room specifications?

Upload detailed information about each space and the chatbot presents capacities, dimensions, configurations, and technical capabilities clearly.

Can it explain our event packages?

Absolutely. Configure your DDR, full conference packages, and à la carte options. The chatbot explains inclusions and helps planners understand their options.

What about group room block inquiries?

The chatbot explains group accommodation policies, gathers room block requirements, and ensures your sales team has all details for accurate proposals.

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Hotel Chatbot for Conference Hotels | Opally