Extended-stay guests approach booking differently. They're not choosing a place to sleep for a night—they're selecting a temporary home for weeks or months. Before committing, they need detailed information: kitchen equipment, laundry facilities, workspace setup, what's included in weekly rates, cleaning schedules, and neighborhood essentials like groceries and gyms. This research-intensive process often involves back-and-forth emails that delay decisions. An AI chatbot transforms this journey, providing instant, comprehensive answers about apartment amenities and services, helping potential guests visualize their extended stay and move confidently toward booking.
Extended-stay guests need specifics about kitchen equipment, workspace, storage, and living arrangements.
Guests need to understand what services are included versus what they handle themselves.
Weekly and monthly rates, utility inclusions, and service packages create pricing confusion.
Long-stay guests want to know about nearby groceries, gyms, pharmacies, and daily life essentials.
Corporate extended-stay guests have specific needs around workspace, WiFi, and business amenities.
Present comprehensive information about kitchen, living space, workspace, and amenities.
Extended-stay guests need thorough understanding of where they'll be living for weeks or months.
Explain housekeeping schedules, included utilities, and available additional services.
Aparthotel guests need to understand the balance of hotel services and self-sufficient living.
Break down weekly, monthly rates and explain what's included at different stay lengths.
Critical for properties where pricing varies significantly by stay duration.
Share information about nearby essentials: groceries, restaurants, gyms, transportation.
Long-stay guests evaluate neighborhood suitability as much as the apartment itself.
Highlight workspace setup, WiFi speeds, and business-friendly features.
Many aparthotels serve business travelers on extended assignments.
Handle inquiries about corporate rates, invoicing, and business agreements.
Aparthotels often work with corporate clients booking for relocating employees.
Guests get complete information instantly, accelerating their decision process.
Thorough answers build confidence for longer-commitment bookings.
Guests arrive with complete understanding, reducing pre-arrival questions.
Guests know exactly what to expect, leading to higher satisfaction.
Answer inquiries from relocating guests in any time zone.
Yes. Upload detailed descriptions of each apartment type and the chatbot presents them clearly, helping guests find the right fit for their stay length and needs.
Configure your service offerings and the chatbot explains exactly what's included in the rate versus additional services, avoiding surprises at check-in.
Absolutely. Add local knowledge about groceries, restaurants, gyms, and transportation. The chatbot shares this as guests evaluate the location for their extended stay.
The chatbot can explain corporate rates, gather requirements for business bookings, and connect corporate clients with your sales team for agreements.
